Frequently asked questions

OneflowAI is the profit decision layer for consumer brands. It connects what you spend to win an order with what that order actually earned after RTO, freight, returns and COD. Every week it shows the gap as a short list of decisions, each with the ₹ amount, the cause and the proof, and it applies the fixes your team approves.

Founders of Indian D2C brands doing 2,000 or more orders a month, selling through their own store.

Your store orders, your courier billing and tracking data, and your COD remittances. Connections are read-only where the platform allows it. If you would rather not connect anything, send one month of data as a CSV. We never ask for access to move money or change payout details.

Shopify, Shiprocket, Delhivery and EasyEcom, plus CSV upload for any courier and your Meta Ads Manager export.

Each decision in your brief comes with a suggested fix built on your own rate cards, weight slabs, COD fees, SKU and pin-code history, and past results. Nothing runs until someone on your team approves it. Once approved, OneflowAI applies the fix through your connected tools, for example by filing a weight dispute with your courier, and then tracks the expected saving against the actual result.

Ad analytics tools measure ads, usually on placed orders, before RTO and COD costs are known. Shipping platforms move parcels and bill you for them. An OMS manages orders and inventory. Each one holds part of the picture. OneflowAI joins them for every order, from ad click to cash received. It does not sell shipping, ads, checkout or financing, so it has no reason to hide a bad number. It works alongside the tools you already use.

One flat monthly subscription. There is no commission and no share of anything we recover or save. Your first brief is free.

Access is read-only where the platform allows it. Your data is stored in India and encrypted in transit and at rest. Every action is logged, and nothing changes in your store, couriers or payments without your approval. We never move money or change payout details.

Connect Shopify and your courier read-only, or send one month of data as a CSV. Within 24 hours of receiving your data we send your first brief: the decisions costing you most, each with the ₹ amount, the cause and the proof. There is no commitment to continue.

Yes, any time. The subscription is billed monthly, and cancelling stops the next billing cycle. Our Refund Policy explains how subscription fees are handled.