Refund Policy

1. Introduction

1.1. Subscription Billing

OneflowAI is offered as one flat monthly subscription, billed in advance for each monthly billing period. We do not charge commission, success fees or any share of amounts recovered or saved, so no refund question arises on recoveries.

1.2. Free First Brief

Your first brief is provided free of charge. No payment is taken for it.

1.3. Governing Terms

All refund-related matters not specifically addressed in this Policy shall be governed by our Terms of Service. In the event of any conflict between this Policy and our Terms of Service, the Terms of Service shall prevail unless expressly stated otherwise.

2. Cancellation and Refunds

2.1. Cancelling Your Subscription

You may cancel at any time by writing to omkar@oneflowai.in. Cancellation takes effect at the end of the current billing period. You keep access until then, and you will not be charged again.

2.2. Fees for the Current Period

Subscription fees already paid for the current billing period are not refunded when you cancel part-way through it, except in the cases listed in 2.3.

2.3. Refund Eligibility

We will refund subscription fees in the following cases:

• A duplicate or erroneous charge caused by a system error on our part
• A charge for a billing period that started after your cancellation took effect
• A billing period in which we were unable to provide the Subscription Services for reasons within our control, refunded in proportion to the time affected

2.4. Refund Method

Refunds shall be processed to the original source of payment used for the transaction. Where this is not feasible, the Company will coordinate with the customer to arrange an alternative refund method.

2.5. Refund Timeline

Refund requests will be reviewed and processed within a reasonable period, typically within 7 to 14 business days from the date of approval. The actual credit of funds to your account may vary depending on your bank or payment provider's processing timelines.

2.6. Non-Refundable Charges

Transaction charges levied by third-party payment gateways are not refundable, except where the refund is due to an error on our part.

3. Disputes and Discrepancies

If you believe that you have been charged incorrectly or that a refund is owed but has not been processed, please contact us at omkar@oneflowai.in with relevant details including transaction IDs, dates, and amounts. We will investigate the matter and respond within a reasonable timeframe.

4. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be published on this page with an updated revision date. Your continued use of our Services following such modifications constitutes your acceptance of the revised Policy.

5. Contact Us

For any questions, concerns, or refund requests, please reach out to us: